SHIPPING & RETURNS
Shipping Terms and Conditions
- We use DHL Express to ship all online orders.
- UK shipping costs £15.
- International shipping costs £25.
- Should there be a delay or any issue with your delivery, please contact firstname.lastname@example.org for help in resolving the problem.
- VAT applies to orders delivered to the UK.
- All deliveries to locations outside of the UK are shipped with VAT & Duties included.
- This means you do not need to pay any extra VAT & Duties to receive your order.
- LA FETICHE will pay all applicable import duties, local sales taxes and clearance fees.
Returns Terms and Conditions
- Please notify us of your return at email@example.com and we will email you a pre-paid returns label.
- You need to notify us of any return within 14 days of receipt.
- All returned items must be unworn, unwashed, with original tags, and packaging if applicable.
- All Items must be in original, resalable condition.
- Please make sure all returned items are well packaged, so as not to be damaged in the post.
- Please make sure all return packages are sent with a trackable, insured service.
- We cannot take responsibility for items damaged or lost in the return transit.
- If outside the UK, please mark ‘Returned Items’ clearly on the outer packaging of your parcel.
- Ensure that the ‘Return Goods’ option is ticked on the customs declaration form, to prevent any import charges and taxes being applied.